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Apple iPhone 5s iOS 10 Email Problem solving

Apple iPhone 5s iOS 10
Apple iPhone 5s iOS 10 - Email - Problem solving - Step 1

Step 1 – automatic internet configuration

  • An internet connection is needed for e-mail use. If necessary, see automatic configuration to set up internet on your Apple iPhone 5s.
  • Is internet not working? (Try http://www.google.co.uk/, for example.) Proceed with Step 2.
  • Is internet working? Proceed with Step 3.
Apple iPhone 5s iOS 10 - Email - Problem solving - Step 2

Step 2 – manual internet configuration

  • Automatic settings may not be available for your Apple iPhone 5s or there may be a different problem. In such cases, see manual configuration to check the manual settings.
  • Is internet still not working? Have a look at the frequently asked questions.
  • Is internet working now? Proceed with Step 3.
Apple iPhone 5s iOS 10 - Email - Problem solving - Step 3

Step 3 – e-mail configuration

  • E-mail use requires an account with an e-mail provider, and the accompanying POP3 and SMTP login data.
  • See manual configuration for step-by-step instructions. It is often better to have the e-mail from your company or organisation set up by the IT department.
  • E-mail setup successful? Proceed with Step 4.
Apple iPhone 5s iOS 10 - Email - Problem solving - Step 4

Step 4 – sending e-mails

  • Using e-mail on your Apple iPhone 5s is similar to using Outlook, Hotmail, Gmail, etc. on a personal computer. However, some functions are different. See sending e-mails for instructions.
  • Problem still not solved? Have a look at the frequently asked questions, consult the user manual, or contact Customer service.
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