Apple iPhone 7 - iOS 12 Email Problem solving

Step 1 – automatic internet configuration

• An internet connection is needed for e-mail use. If necessary, see automatic configuration to set up internet on your Apple iPhone 7.
• Is internet not working? (Try http://www.google.co.uk/, for example.) Proceed with Step 2.
• Is internet working? Proceed with Step 3.

Step 2 – manual internet configuration

• Automatic settings may not be available for your Apple iPhone 7 or there may be a different problem. In such cases, see manual configuration to check the manual settings.
• Is internet still not working? Have a look at the frequently asked questions.
• Is internet working now? Proceed with Step 3.

Step 3 – e-mail configuration

• E-mail use requires an account with an e-mail provider, and the accompanying POP3 and SMTP login data.
• See manual configuration for step-by-step instructions. It is often better to have the e-mail from your company or organisation set up by the IT department.
• E-mail setup successful? Proceed with Step 4.

Step 4 – sending e-mails

• Using e-mail on your Apple iPhone 7 is similar to using Outlook, Hotmail, Gmail, etc. on a personal computer. However, some functions are different. See sending e-mails for instructions.
• Problem still not solved? Have a look at the frequently asked questions, consult the user manual, or contact Customer service.