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BlackBerry 9810 Torch Email Problem solving

BlackBerry 9810 Torch
BlackBerry 9810 Torch - Email - Problem solving - Step 1

Step 1 – BlackBerry ID

  • To be able to use e-mail, mobile internet, or BlackBerry App World, a BlackBerry ID is required on your BlackBerry 9810 Torch.
  • Problem not solved? Continue with step 2.
BlackBerry 9810 Torch - Email - Problem solving - Step 2

Step 2 – internet settings

  • An internet connection is needed for e-mail use. If necessary, see settings received via SMS to set up internet on your BlackBerry 9810 Torch.
  • Is internet not working? (Try http://www.google.co.uk/, for example.) Have a look at the frequently asked questions.
  • Is internet working? Proceed with Step 3.
BlackBerry 9810 Torch - Email - Problem solving - Step 3

Step 3 – set up e-mail

  • E-mail use requires an account with an e-mail provider, and the accompanying POP3 and SMTP login data.
  • See manual configuration for step-by-step instructions. It is often better to have the e-mail from your company or organisation set up by the IT department.
  • E-mail setup successful? Proceed with Step 4.
BlackBerry 9810 Torch - Email - Problem solving - Step 4

Step 4 – send e-mail

  • Using e-mail on your BlackBerry 9810 Torch is similar to using Outlook, Hotmail, Gmail, etc. on a personal computer. However, some functions are different. See sending e-mails for instructions.
  • Problem still not solved? Have a look at the frequently asked questions, see the user manual, or contact Customer service.
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